Privacy Policy

ExonRCM ("we," "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

• Information you provide: name, practice name, email, phone number, and message content submitted through our forms.
• Usage data: standard analytics data such as pages visited, device type, and referral source, collected via cookies or similar technologies if analytics are enabled.

How We Use Information

• To respond to inquiries and provide requested consultations or audits.
• To improve our website and services.
• To send occasional relevant communications, from which you may opt out at any time.

Protected Health Information (PHI)

This website is not intended to collect PHI. Please do not submit patient information through our forms. When we handle PHI in the course of client services, we do so under a signed Business Associate Agreement and in accordance with HIPAA.

SMS / Text Messaging Communications

If you provide your mobile phone number and check the corresponding consent box on one of our forms, you consent to receive text messages from us. We offer two message categories, each requiring its own separate opt-in:

• Customer care messages: replies to your inquiry, appointment or consultation scheduling, follow-up and account/service notifications.
• Marketing messages: occasional promotional messages about our services and offers.

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of any purchase or service.

Opt-out: You can opt out at any time by replying STOP to any message from us. After you send STOP, we will confirm your unsubscribe status and send no further messages to that category. Reply HELP for assistance, or contact us at the email or phone number below.

No third-party sharing of mobile data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services strictly to enable message delivery.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate this website (such as form processing and hosting), under confidentiality obligations, or where required by law. Mobile opt-in data is excluded from all sharing as described in the SMS section above.

Data Retention & Security

We keep inquiry data only as long as needed for the purposes above and protect it with administrative, technical, and physical safeguards appropriate to its sensitivity.

Your Choices

You may request access to, correction of, or deletion of your personal information by emailing info@exonrcm.com.

Contact

Questions about this policy: info@exonrcm.com or +1 (800) 555-0139.